Pricing
Two options. Both are paid after the work is done, not before.
Per fix
One problem, one session, fixed or free.
- Any brand, Windows or Mac
- Session usually 30–60 minutes
- Follow-up call within 7 days if the same issue returns
- No fix, no charge
Yearly plan
Unlimited support sessions for up to 3 computers.
- Everything in per-fix, as often as needed
- Quarterly checkup: updates, scan, cleanup
- Priority callback
- Help choosing and setting up antivirus when your subscription is up (we don't sell it — you buy direct)
- 30-day money-back guarantee
Pricing questions
When do I pay?
After the fix, by card, over a secure payment link we send you. We never take card details over the phone and never ask for gift cards or wire transfers.
Does the price include an antivirus subscription?
No, and we don't sell them. If you need one, we'll tell you what to buy and you buy it from the vendor directly.
What counts as one problem?
Whatever you called about. If we find a second, unrelated issue we'll tell you and you can decide whether to add it.
Refunds?
Per-fix: if it isn't fixed, you're not charged. Yearly: full refund within 30 days. Full refund policy.