Independent third-party support — not affiliated with Norton, McAfee, Avast or any antivirus vendorMon–Sun, 8am–10pm ET · (850) 828-0416
Call (850) 828-0416

Subscription & renewal help

Sort out expired, duplicated, auto-renewed or mis-charged antivirus subscriptions and get the right plan on the right account.

What's included

  • Find which account the subscription is actually on
  • Apply a retail card key or renewal key
  • Turn auto-renewal on or off and update payment details
  • Identify duplicate charges and point you to the vendor's refund process
  • Explain what the plan covers so you don't pay for features you don't use

We don't sell antivirus subscriptions and we don't take payment for them. We help you use the one you have.

Price: $59 flat, paid after the fix. Included free on the yearly plan.

Call (850) 828-0416 or use the form.

Get a free diagnosis

Tell us what's happening. A technician calls you back — usually within 15 minutes during business hours.

By submitting you agree to be contacted about your request. We never sell your information. Privacy policy.

Antivirus Helps is an independent technical support service. We are not Norton, McAfee, Avast, AVG, Bitdefender, Kaspersky, Webroot, Trend Micro, Malwarebytes, ESET or Microsoft, and we are not affiliated with, endorsed by or authorised by any of them. Brand names are used only to describe the products we help with. Each vendor offers its own support and you are free to contact them directly. We never sell antivirus subscriptions and never ask for gift cards.

Call (850) 828-0416